Ledger Wallet Support

Troubleshooting Common Staking Issues in Ledger Live

Staking cryptocurrency through Ledger Live is a secure way to earn passive income, but users occasionally encounter technical problems. Whether you’re dealing with missing rewards, failed transactions, or unstaking delays, this guide covers the most frequent staking issues—and how to fix them.

Please download the last update of Ledger Live Application:

1. Ledger Live for Windows 10/11

2. Ledger Live for MAC

3. Ledger Live for Android

🔍 Common Staking Problems & Solutions

❌ Issue 1: “Rewards Not Showing Up”

Possible Causes:

  • Network delays (some blockchains distribute rewards hourly/daily).
  • Validator issues (inactive or slashed validator).
  • Ledger Live not synced.

How to Fix:
✔ Check the blockchain explorer (e.g., Etherscan for ETH, Mintscan for ATOM).
✔ Verify your validator is active (via staking dashboard).
✔ Refresh Ledger Live (Settings > Help > Clear Cache).

❌ Issue 2: “Transaction Failed” When Staking

Possible Causes:

  • Insufficient gas fees (Ethereum, Polygon).
  • Network congestion.
  • Outdated Ledger firmware.

How to Fix:
✔ Increase gas fees (adjust in Ledger Live before sending).
✔ Retry during low-traffic times (check Gas Tracker).
✔ Update Ledger Live & firmware (Settings > Manager).

❌ Issue 3: “Can’t Unstake or Withdraw”

Possible Causes:

  • Unbonding period not over (e.g., 28 days for DOT, 21 days for ATOM).
  • Shanghai upgrade requirements (Ethereum requires a withdrawal address).

How to Fix:
✔ Check unstaking timeframes:

  • ETH: ~5-7 days after withdrawal request.
  • DOT: 28-day unbonding.
  • ATOM: 21-day unbonding.
    ✔ For Ethereum, ensure you’ve set a withdrawal address in Ledger Live.

❌ Issue 4: “Validator Inactive or Slashed”

Possible Causes:

  • Your validator was penalized for downtime (slashing).
  • The validator left the network.

How to Fix:
✔ Switch validators in Ledger Live (Discover > Earn Rewards > Change Validator).
✔ Check slashing history on block explorers (e.g., Polkascan).

❌ Issue 5: “Staked Balance Disappeared”

Possible Causes:

  • UI glitch in Ledger Live.
  • Wrong account selected.
  • Funds accidentally unstaked.

How to Fix:
✔ Re-sync Ledger Live (Settings > Help > Clear Cache).
✔ Verify on a blockchain explorer (e.g., Solana Explorer).
✔ Check transaction history for unstaking requests.

⚠ Preventing Future Staking Issues

✅ Always update Ledger Live & firmware.
✅ Monitor validator performance (avoid low-uptime nodes).
✅ Use sufficient gas fees (for Ethereum, Polygon, etc.).
✅ Track unbonding periods before unstaking.

🚀 Need More Help?

  • Ledger Support: https://support.ledger.com
  • Blockchain Explorers: Etherscan, Mintscan, Polkascan
  • Community Forums: Reddit, Ledger Discord

Staking should be passive income—not a headache! Follow these steps to keep your rewards flowing smoothly. 💰🔧